Ayan Infotech are looking for an Applications (SAP) Managed Services Lead - Senior Manager for a full time permanent job opportunity in Melbourne.
All applicants must have full unrestricted work rights in Australia.
Title: Applications (SAP) Managed Services - Senior Manager
Location: Melbourne
Type: Full-time permanent
Nature of the work: Hybrid (2-3 days in office in Melbourne CBD)
Required Skills and Experience:
- 15+ years' experience leading application operations or managed services within large, complex or regulated organisations, ideally in a SAP landscape.
- Demonstrated experience running client?embedded application managed services, including leadership of application support and operations teams.
- Experience operating in utilities, critical infrastructure, government or comparable high?risk environments.
- Proven experience engaging credibly with CIOs, application owners, Operations and Risk leaders in governance and assurance forums.
Consulting mindset & executive presence
- Structured, hypothesis?led problem solver comfortable with ambiguity, complexity and competing priorities.
- Exceptional communication and presentation skills-able to translate application issues into business impact and decisions.
- Executive gravitas: calm under pressure, credible during major incidents, trusted with senior stakeholders.
Application operations capability & business outcome orientation
- Strong understanding of SAP application operations, support models and managed services across custom and packaged enterprise applications.
- Experience leading application monitoring, patching, vulnerability remediation and lifecycle risk management.
- Proven ability to translate application performance into business outcomes and experience outcomes using BLAs and XLAs, with operational metrics as leading indicators.
- Familiarity with application monitoring and observability tooling to drive proactive operations and prevention.
Risk, security & SOCI awareness
- Working knowledge of SOCI obligations and critical infrastructure cyber expectations; ability to balance business outcomes with application security and resilience.
- Experience partnering with security, risk and compliance teams on audit?ready governance, evidence and control narratives.
Contact: 02 9412 4178 for more details.
www.ayaninfotech.com
