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Wintel Admin (L4) - Sydney

Job Title: Wintel Admin (L4) - Sydney
Contract Type: Contract
Location: Sydney CBD, New South Wales
Industry:
Salary: Negotiable
Reference: 4530_1654036965
Contact Name: Gaurav Bagga
Contact Email: gaurav.b@ayaninfotech.com
Job Published: June 01, 2022 08:42

Job Description

Ayan Infotech are looking for a Wintel Admin/ Lead/ SME for a long term contract job opportunity in Sydney. Our client is also open to considering someone on a permanent basis for this.

All applicants must have full unrestricted work rights in Australia.

Title: Wintel Admin/ Lead/ SME
Location: Sydney
Type: Contract (12 months) or Full time perm

Required Skills and Experience:

  • Wintel Stack-L4, (Mandatory)
  • Strong understanding of Wintel (understanding ADS, Back up, WSUS, SCCM, Antivirus, Patch management)
  • Knowledge on Cloud Infra Azure is a plus


Job Description: As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.

  1. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager.
  2. Plan and schedule Changes, Coordinating with different stakeholders.
  3. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.
  4. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
  5. Participate in business meetings with various stake holders on a need basis.
  6. Take corrective actions based on the customer satisfaction surveys.
  7. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects.
  8. Training of new team members.
  9. Able to work on Knowledge acquisition and updates to related documents
  10. Minimum work experience: 5 - 8 YEARS relevant experience

Contact: 02 9412 4178 for more details.
www.ayaninfotech.com

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