Business Analyst (ITSM) - South Sydney

Job Title: Business Analyst (ITSM) - South Sydney
Contract Type: Contract
Location: Sydney CBD, New South Wales
Salary: AU$450 - AU$500 per day
Reference: 3434_1570067258
Contact Name: Gaurav Bagga
Contact Email:
Job Published: October 03, 2019 11:47

Job Description

Ayan Infotech has an urgent and immediate requirement for a Business Analyst (ITSM) for a contract (3 months + possible extension) job opportunity in South Sydney.

All applicants must have full work rights in Australia.

Title: Business Analyst (ITSM)
Location: South Sydney
Type: Contract (3 months + possible extensions)

Required Skills and Experience:

  • 5 or more years in Business Analysis
  • Strong experience in Business Process Excellence, ITSM
  • Service Operations Experience is required
  • End to end ITSM process design, analysing current practices and analytics to identify process optimisation opportunitie.
  • Plan and track process design activities and stakeholder management, communication and reporting, drive selected and prioritised improvement initiatives implementation in process design and optimization
  • Good to have Service Delivery or Service Desk Operations experience as well.

We will be able to contact only shortlisted candidates. We thank you in advance.