Ayan Infotech has an urgent and immediate requirement for a Business Analyst (ITSM) for a contract (3 months + possible extension) job opportunity in South Sydney.
All applicants must have full work rights in Australia.
Title: Business Analyst (ITSM)
Location: South Sydney
Type: Contract (3 months + possible extensions)
Required Skills and Experience:
- 5 or more years in Business Analysis
- Strong experience in Business Process Excellence, ITSM
- Service Operations Experience is required
- End to end ITSM process design, analysing current practices and analytics to identify process optimisation opportunitie.
- Plan and track process design activities and stakeholder management, communication and reporting, drive selected and prioritised improvement initiatives implementation in process design and optimization
- Good to have Service Delivery or Service Desk Operations experience as well.
We will be able to contact only shortlisted candidates. We thank you in advance.