ITSM Business Analyst - Melbourne

Job Title: ITSM Business Analyst - Melbourne
Contract Type: Contract
Location: Southbank, Victoria
Salary: AU$400 - AU$450 per day
Reference: 3486_1573432730
Contact Name: Gaurav Bagga
Contact Email:
Job Published: November 11, 2019 11:38

Job Description

Ayan Infotech has an urgent and immediate requirement for an ITSM Business Analyst for a long term contract job opportunity in Melbourne.

All applicants must have full work rights in Australia.

Title: ITSM Business Analyst
Location: Melbourne CBD
Type: Contract (6 months + extensions)

Required Skills and Experience:

Business Analyst - with ITSM & ServiceNow experience
Experience: 8 to 10 years

ITSM Business Analysis Requirements:

  • Should possess hands on experience as a Senior Business Analyst
  • Strong Understanding of Technology Infrastructure - ITSM and ServiceNow Domain
  • In-depth knowledge of ITSM processes.
  • Project planning, estimating, coordinating and controlling project solution delivery/implementation.
  • Scheduling and management of progress and resources, and delegation of tasks.
  • Establishing appropriate project quality standards in consultation with customers/partners and implementing appropriate quality management practices/processes/systems to ensure customer satisfaction
  • Establishing effective, open communication channels among project participants and all key stakeholders.
  • Facilitating the production of project documentation and reporting for executive management.
  • Reporting Project Metrics, variances, estimations and impact analysis.

We will be able to contact only shortlisted candidates. We thank you in advance.