Ayan Infotech are urgently looking for a ServiceNow Business Technical/ System Analyst for a long term contract job opportunity in Melbourne (or Sydney).
All applicants must have full unrestricted work rights in Australia.
Title: ServiceNow Business Technical/ System Analyst
Location: Melbourne is ideal, Sydney is fine
Type: Contract (6 months + long term)
Required Skills and Experience:
- 10+ years of experience in Analysis landscape with expertise in technical analysis.
- Expertise in complex business transformation/improvement and digital initiatives in all project phases, project governance and solution delivery.
- ServiceNow experience is essential (certifications are a plus)
- Captures business and user requirements (as stories for agile shops)
- Ensures requirements are understood, developed, tested, and delivered to specification.
- Owns the relationship with project stakeholders to identify, prioritize, model, and document business, process, and data requirements.
- Represents project stakeholders throughout planning, development, and release processes.
- Works with the platform team to develop release estimates.
- Supports the testing effort.
- Works with stakeholders to drive adoption.
- Define processes across Customer/IT/Employee workflows.
- Minimum 3 years of experience in process design across ITSM Or Customer Service Management/ Field Service Management/ HR Service Delivery
- Must have strong ServiceNow technical knowledge.
- strong communication skills
Contact: 02 9412 4178 for more details.
www.ayaninfotech.com
