AYAN InfoTech is looking for Servicenow Senior Developer / Lead to join an exciting project based in Melbourne. The role offers you the opportunity to contribute towards an extremely well structured and mature environment, working on sophisticated enhancement projects.
Role: Servicenow Senior Developer / Lead
Mode: Permanent Position
Experience: 7+ Years
- IT or Web programming related educational background
- The candidate should be trained in ITILv3 foundation certified
- Service-now trained with prior experience in at least one deployment/support of ServiceNow implementation.
- At least 4-5 years of IT experience in development / support /analyst positions in ServiceNow.
- ServiceNow Admin certification (Good to have).
- Understands ITSM modules in ServiceNow
- Creating and managing workflows in ServiceNow
- Strong development experience in ServiceNow (Client script, BR, Script include, Jelly, Angular JS, AJAX, etc.).
- Hands on experience in configuring ITSM modules like Incident, Problem, Change, CMDB, SR, Release management.
- Maintaining and administering the implemented instance of ServiceNow and perform tasks such as
- Configure Users, company, site, location and other existing fields
- Configure Support Groups, assignment rules, categorizations, CI data, SLA etc
- Create and Track support cases with ServiceNow
- Template creation, change order/task/activity
- Troubleshooting the ServiceNow instance issues
- Service Portal creation and customizing the portal as per client's need.
- Experience on working in Helsinki, Istanbul and Jakarta.
Please note we will be able to contact only shortlisted candidates for this role. We thank you in advance for your interest.