Ayan Infotech has an urgent and immediate requirement for Multiple Business Analysts for a long term (6 + months) contract job opportunity in Sydney or Melbourne.

All applicants must have full unrestricted work rights in Australia.

Title: Multiple Business Analysts
Location: Melbourne or Sydney
Type: Contract (6 months +)

Required Skills and Experience:

ROLE 1: (Sydney or Melbourne)

Requirements Elicitation and Definition

• Facilitates workshops, conducting interviews/observations and synthesising the outputs systematically
• Acts as an internal consultant to guide stakeholders to the best solution to realise strategic goals and desired benefits
• Ability to write user stories and other methods of recording technical requirements, in a way that fully and accurately represents the scope and aligns with strategies
• Conducts validation sessions with teams to ensure acceptance criteria and user stories are fully captured for business requirements
• Ensures requirements traceability and scope/change control, tracks decisions, and participates in risk and issue identification and management
• Ability to analyse business requirements and provide appropriate alternatives and solutions to meet those requirements

Communication and Negotiation

• Coherently and confidently conveys and explains information at team member and leader levels
• Rapidly identifies stakeholders, analyses their needs and issues, and employs effective strategies to respond
• Proven ability to employ a constructive and collaborative negotiation style to achieve win-win outcomes in challenging circumstances
• Promotes open, effective communication among project stakeholders; actively monitors and responds to suboptimal communication
• Strong internal consultation and negotiation skills
• Advanced facilitation and workshop skills

Critical and Systems Thinking

• Manages multiple objectives, priorities, or groups, effectively prioritising time and resources
• Synthesises pertinent information to plan a course of action and optimises time, tools and resources to achieve desired results
• Develops solutions and plans actions by interpreting issues, comparing data and determining causal relationships
• Seeks out information and breaks down problems and situations into components
• A disciplined approach to planning, implementation, and project execution
• Ability to prioritise workload and meet agreed timeframes
• Excellent presentation, communication, and stakeholder management skills
• Strong change management skills
• Ability to work in a flexible environment, open to technology change, demonstrate agility and be adaptable to change

Technical

• Good understanding of IT operations (e.g. system and software development life cycle)
• Knowledge of project management practices
• Knowledge of Business Process Modelling and associated tools
• Understanding of Agile development practices

ROLE 2: (Sydney or Melbourne)

Experience working in Tech Pricing platforms

• Tech Pricing - API & DAPI
• Earnix
• Premium breakdown tool

Key Accountabilities

1. Technical Requirement Elicitation & Elaboration

• Elicit and elaborate technical requirements in collaboration with business SMEs, Architects and Technical Leads, to form integrated, delivery-ready scope.
• Translate business requirements, architectural inputs, and solution designs into detailed functional and non functional requirements aligned to architectural patterns, platform capabilities, and enterprise guardrails.
• Work with E2E Business Analysts to ensure technical requirements fulfil the intent of business requirements and expected benefits.
• Facilitate informed trade-offs between business outcomes and technical feasibility, sustainability, and platform constraints.
• Ensure non-functional requirements (performance, security, scalability, reliability) are defined, implemented, and validated.

2. Backlog Definition & Traceability

• Build a strong delivery backlog elaborating technical requirements into elaborated Jira initiatives, epics and stories that accurately reflect agreed technical scope.
• Ensure backlog items are ready for development with clear scope, acceptance criteria, and dependency visibility.
• Maintain master inventory integrity by maintaining end to end traceability between business requirements, expected benefits, architectural designs, and delivery backlog items.
• Ensure backlog items are ready for development, with clear scope, acceptance criteria, and dependencies.

3. Pre-Delivery Standardisation and Continuous Improvement

• Contribute to the standardisation and continuous improvement of Pre-Delivery artefacts and ways of working.
• Work with technical leaders to document and evolve technical strategies, benchmarks, and standards that support delivery readiness.
• Apply judgement to tailor Pre-Delivery outputs in line with fast-track or deep-dive delivery pathways.
• Champion the DI Transformation Office's two-speed delivery model, facilitating transitions from Pre-Delivery to Delivery.
• Ensure consistent application of agile and scrum practices, driving continuous improvement.
• Support Pre-Delivery leadership in identifying opportunities to improve role interactions, processes, and tooling.
• Identify recurring sources of ambiguity, rework, or delivery friction and contribute insights to improvement initiatives.

ROLE 3: (Melbourne Only)

• Looking for a Melbourne based Snr BA as soon as possible.
• Strong technical BA with digital experience across mobile applications including APIs and integrations.
• Strong communication and stakeholder management skills
• Ability to hit the ground running

Additional detailed brief:

• Proven experience (4+ years) as a Senior Business Analyst working on large-scale mobile applications within a complex enterprise environment, preferably in insurance or financial services.
• Strong hands-on experience delivering work for native mobile platforms (iOS & Android), including mobile-app journeys, in-app navigation, permissions, notifications and customer engagement features.
• Solid understanding of system integrations and APIs, including defining functional and non-functional requirements, error handling, performance considerations, security constraints and dependency management across multiple backend systems.
• Demonstrated experience working across complex enterprise ecosystems, ideally including policy, claims or customer platforms (e.g. core insurance systems, digital middleware, analytics platforms).
• Ability to translate business, customer and regulatory requirements into clear, well-structured user stories, acceptance criteria and solution designs that development and QA teams can confidently implement.
• Strong experience facilitating discovery workshops, solution walkthroughs and backlog refinement sessions with Product Owners, engineers, architects, designers and testers.
• Proven capability to work closely with UX/UI designers to shape customer journeys and ensure alignment between experience design and technical feasibility.
• Deep working knowledge of Agile ways of working, including story slicing, estimation, sprint planning, stand-ups, showcases and retrospectives, aligned to Ways of Working (WoW).
• Advanced proficiency using Jira and Confluence to manage backlogs, document requirements, track delivery progress and maintain transparent communication.
• Experience supporting end-to-end delivery, including test support, defect triage, UAT coordination, release readiness and business rollout activities.
• Strong analytical and problem-solving skills, with a structured, consultative approach to resolving ambiguous business and technical challenges.
• Demonstrated ability to manage risks, issues, dependencies and change proactively within a fast-paced delivery environment.
• Excellent stakeholder engagement skills, with the confidence to challenge constructively, influence decisions and align diverse groups toward common outcomes.
• Comfortable operating in a squad-based delivery model, collaborating closely with Product Owners, Scrum Masters, developers, QAs and architects.

Contact: 02 9412 4178 for more details.

www.ayaninfotech.com